Further information

In this section:

UK and overseas customers
Trade customers

Carrying up the puncheon
Swallows and Amazons

UK and overseas customers

Postage

Postage and packing is calculated by destination, weight and volume. The cheapest delivery option is shown in your shopping bag. Where other delivery options are available, they will be shown with their costs and estimated delivery dates during checkout.

UK postage options are currently via Royal Mail’s Tracked 24 or Tracked 48 services. In either case you can opt for signed delivery if you wish. Overseas delivery is currently available to Australia, Canada, Japan, New Zealand and the USA by Royal Mail’s International Tracked or International Tracked and Signed services.

Ways to order

UK customers may order online or by mail order.

If you are in Australia, Canada, Japan, New Zealand or the USA, you can place online orders with a combined product weight of 1.85kg or less.

We regret that we do not currently process larger orders from these countries, or any orders from other countries, online. However, you can order by sending us an overseas order enquiry.

Payment

We can take payment via credit and debit cards, or via Paypal. UK mail orders may pay by cheque. Cheques must be crossed and made payable to “Arthur Ransome Trust”.

Dispatch

We will process and post your order as soon as possible. In most cases delivery should be within 3 – 4 business days for UK customers and 6 – 8 days elsewhere overseas. But please note that our shop is not staffed 24 hours per day, or 365 days each year (we need some time off for enjoyable Ransome adventures, after all). It is always possible that your order will coincide with our being half way to Wild Cat Island or at an ART event. Please therefore allow up to 28 days for delivery.

Full terms of sale

The above information is only a summary of our full Shop Terms of Sale. Please read these before placing your order, as they contain important further information about postage, ordering, payment, dispatch, customs (for overseas orders) and how you may cancel your order. When you order you accept these terms of sale and our other published Terms and Conditions.

Trade customers

Routine orders for ART Publications can be made via Nielsen BookNet Service.

Alternately, please email your order or enquiry to books@arthur-ransome-trust.org.uk.