This website is owned and operated by the Arthur Ransome Trust (ART), charity registered in England and Wales, no 1136565.
In this policy “we” means – and “our” refers to – the Arthur Ransome Trust.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(3) What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
- information relating to any donation(s) you make to us;
- information relating to any correspondence carried out between you and us on or in relation to this website or the Arthur Ransome Trust (for example, if you make an enquiry, or send us feedback);
- information that you provide for the purpose of subscribing to our newsletters and/or email notifications and/or similar communications (including your postal address, telephone number(s) and email address);
- any other information that you choose to send to us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We use the session cookies to keep track of you whilst you navigate the website. We use persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
(5) Using your personal information
We may use your personal information to:
- administer the website;
- improve your browsing experience by personalizing the website;
- enable your use of the services available on the website;
- send you email notifications which you have specifically requested;
- send to you our newsletter and other communications relating to the Arthur Ransome Trust, which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology, but only provided that you have specifically informed us that you wish to receive such newsletters and communications (you can inform us at any time if you no longer want to receive such communications);
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
- deal with enquiries and complaints made by or about you relating to the website; and
- deal with enquiries, complaints and donations made by you by other means than this website.
As a general policy we will not publish personal information on our website. If you do submit personal information for publication, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(7) Security of your personal information
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(8) Policy amendments
(9) Your rights
You may ask us to provide you with any personal information we hold about you. Provision of such information will be subject to:
- the payment of a fee (currently fixed at £10.00); and
- the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may tell us to stop sending you newsletters and other general information about the Trust at any time.
(10) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Contact us