Introduction

We believe that it is in everyone’s interests that we adopt, maintain and demonstrate high standards in all aspects of our fundraising.

To that end ART was a member of the Fundraising Standards Board’s (FRSB’s) self-regulatory scheme up to August this year, when the FRSB ceased operating. The FRSB’s closure was consequential to the (ongoing in the Autumn of 2016) establishment of the new Fundraising Regulator.

We will be keeping our Fundraising Policy under review as the new releases advice and guidance on best practice. In the interim we will maintain the standards adopted by FRSB members. We therefore remain committed to conducting all our fundraising activities in an honest, accountable, transparent, open, legal and fair manner, including adherence to the Institute of Fundraising’s Codes of Practice, and to the FRSB’s Fundraising Promise.

Fundraising Standards Board Membership

The Fundraising Standards Board (FRSB) was the self-regulatory membership body for charities fundraising in the UK.

Membership of the FRSB was open to all fundraising organisations. Members agreed to adhere to the highest standards of good practice in fundraising, as defined by the Institute of Fundraising’s Codes of Fundraising Practice, and also to the FRSB’s Fundraising Promise.

We demonstrated membership of the FRSB scheme by using the scheme’s tick logo on our fundraising materials.

Our Fundraising Promise remains a commitment made by the Trust to you. It is based on six key pledges that centre on honesty, accountability and transparency, and which ensure that all our fundraising activities are open, legal and fair.

The Fundraising Promise

We are committed to high standards

• We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with the Codes and with this Promise
• We comply with the law including those that apply to data protection, health and safety and the environment

We are honest and open

• We tell the truth and do not exaggerate
• We do what we say we are going to do
• We answer all reasonable questions about our fundraising activities and costs

We are clear

• We are clear about who we are, what we do and how your gift is used
• Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive
• We give a clear explanation of how you can make a gift and amend a regular commitment

We are respectful

• We respect the rights, dignities and privacy of our supporters and beneficiaries
• We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision
• If you tell us that you don’t want us to contact you in a particular way we will not do so

We are fair and reasonable

• We take care not to use any images or words that cause unjustifiable distress or offence
• We take care not to cause unreasonable nuisance or disruption

We are accountable

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. Please see our Complaints Procedure for further information.